will replace or repair any defective merchandise, upon its
return, within 90 days of shipment. If this situation arises, please call or
e-mail us and we will issue you a Return Authorization (RA) number and a ship to
address. Once the RA
number is assigned to you, please ship the item and all enclosures back to us
in the original packaging with the RA
number clearly marked on the outside of the package. After it arrives we
will the ship a replacement unit.
policy does not include service to repair damage to the product resulting
from accident, disaster, misuse, abuse, or non-TokenWorks modification of
merchandise will not be accepted without a Return Authorization number.
Return of non-defective items within 14 days of delivery will be subject to a 20% restocking fee for non-defective merchandise.
After 14 days, returns will not be accepted on non-defective items.
The requirements of an RA number and ship to address, also apply.
do not pay, or reimburse for return shipment, but we do cover the cost of
shipping any replacement merchandise to you.
Click here to see our Repair Policy